Digital Product Refund Policy
1. Eligibility for Refunds
Unused Products: Refundable within 7 days of purchase if the digital key/license has not been activated or revealed.

Invalid/Defective Products: Eligible for free replacement or full refund (verified within 48 hours).

Non-Refundable:

Products marked “Used” or “Activated” (per developer policies).

Orders older than 7 days (except invalid keys covered by our guarantee).

2. How to Request a Refund
Contact support via:

Email: [contact@cdkeyssoftware.com]

WhatsApp: [+212623327427]
Provide:

Order number

Proof of issue (e.g., screenshot of activation error)
We respond within 24–48 hours with next steps.

3. Refund Process
Approved Refunds: Processed in 3–10 business days:

Credit/debit cards: 3–5 days

PayPal: 1–3 days

Cryptocurrency: Case-by-case (equivalent value)

Refund Method: Issued to the original payment source.

4. Exceptions
Fraudulent Claims: Refunds denied + account suspension if abuse detected (e.g., false “invalid key” reports).

Bulk Orders: Refunds for 10+ units require prior approval.

5. Our Guarantee
All products are 100% genuine at purchase. If invalid due to our error, we will:

Replace immediately OR

Refund in full—no questions asked.

6. Contact Us
For disputes/urgent issues:

Email: [contact@cdkeyssoftware.com] (fastest response)

Live Chat: [https://cdkeyssoftware.com/contact-us/]

Placeholders to Replace:

[contact@cdkeyssoftware.com]: Your support email

[+212623327427]: Business WhatsApp

[contact@cdkeyssoftware.com]: Live chat URL